Question 1

Is the digital signature 100% legally valid?

Accepted Answer

The introduction of the eIDAS Regulation (EU) 910/2014 (Electronic Identification and Authentication Services) in 2006 laid the foundation for legally compliant digital signing throughout Europe. It lays down the exact regulations regarding the highest level of security and conformity for digital signatures. The regulation governs the legal recognition of electronic proof of identity and authentication services.

Question 2

Are regular penetration tests carried out with sproof sign?

Accepted Answer

Yes, the security of our systems and data is extremely important to us. That's why we regularly carry out penetration tests and security health checks for sproof sign. To do this, we work closely with mindsetters GmbH \- IT security specialists from Salzburg. This enables us to proactively identify and eliminate potential vulnerabilities in order to ensure the best possible security for our users.

Question 3

Which e-signature standards does sproof sign offer for your company?

Accepted Answer

Signatures created with sproof sign are 100% legally valid and meet the legal requirements of the eIDAS Regulation. sproof sign uses advanced electronic signatures (AES) and qualified electronic signatures (QES), the two highest signature standards for high compliance and probative value for contracts with different liability risks.

We would be happy to analyze your individual use case. Simply contact us here. You can find a guide to choosing the right e-signature standard here ->

Question 4

How is IT security ensured at sproof sign?

Accepted Answer

sproof sign offers the highest level of IT security. We operate our applications redundantly and fail-safe at several locations in the EU. Your data is stored securely and all connections are encrypted and authenticated. Our applications are subject to constant monitoring and regular internal and external audits and checks.

Question 5

How long does it take to integrate sproof into existing workflows via API?

Accepted Answer

Integration into existing workflows is possible within a few minutes to a few hours. It is a simple REST API. The documentation can be found at https://sign.sproof.io/docs/.

Question 6

Why should companies rely on European tools?

Accepted Answer

Tools and platforms from Europe have long since matched the power of US tools, and it is time for European companies to support Europe as a business location.

US tools can never guarantee safe keeping of sensitive data. US surveillance laws contradict the fundamental rights of the EU. sproof sign is headquartered in Austria and specializes in the highest level of data protection. Learn more ->

Question 7

Where are the sproof sign servers located?

Accepted Answer

In Austria, Germany, Netherlands and France. All servers are operated in Europe and there is no US connection, making sproof sign compliant with the GDPR even after the ruling on Privacy-Shield ("Schrems 2") by the EUGH. The data centers are ISO 27001 certified.

Question 8

Is sproof sign GDPR compliant?

Accepted Answer

Yes, sproof is 100% GDPR compliant.

Question 9

Which legal, security and compliance regulations does sproof sign meet?

Accepted Answer

sproof sign is 100% GDPR compliant. All electronic signatures are legally valid according to eIDAS. All data centers are certified in the EU and ISO 27001. sproof sign has no relation to third countries (especially not to the USA) and is therefore GDPR compliant even after the ruling on Privacy-Shield ("Schrems 2") of the EUGH. sproof sign complies with FDA 21 CFR Part 11 and is also IÖB-awarded for use in public administration.

Question 10

Can I also get a qualified signature via sproof sign?

Accepted Answer

With sproof sign, users (from User+) receive a legally valid, qualified digital signature. For this purpose, after creating an account and purchasing a plan, the registration for the qualified signature is automatically suggested. For the identification you need your photo ID, a cell phone and a PC with webcam and about 5 minutes for a video call.

Question 11

What is the difference between an advanced and a qualified digital signature?

Accepted Answer

Digital signatures are divided into simple, advanced, and qualified (legally valid) signatures. In the case of a simple digital signature, the document is combined with the affixed signature to form a unique fingerprint (hash value).

In addition to the simple digital signature, the advanced digital signature offers the possibility of unambiguous identification of the signatories. The identification can be made, for example, via e-mail address, telephone number, etc.

According to the eIDAS Regulation, a qualified digital signature is legally equivalent to a handwritten signature. However, the signature must be executed using a qualified signature creation device and 2-factor authentication and must also include the name of the signatory. The qualified digital signature requires a one-time identification of the person with an ID card. Learn more

Question 12

Are signatures created with sproof legally valid?

Accepted Answer

Yes, signatures created with sproof sign are legally valid. In the EU, this is clearly regulated by law in the eIDAS Regulation. Digital signatures created with sproof sign comply with the eIDAS Regulation. A special distinction is also made between advanced digital signatures and qualified digital signatures. Both can be created with sproof sign. The qualified digital signature requires a unique identification and the created signatures are equal to the handwritten signature.

Question 13

When do you need a qualified electronic signature (QES)?

Accepted Answer

There are basically three signature standards. The qualified digital signature is legally equivalent to the handwritten signature. Therefore, only the qualified signature should be used for contracts that require writing. Learn more ->

Digital signing requires the highest level of trust and security.

GDPR

Basic Data Protection Regulation

FDA

FDA 21 CFR Part 11

eIDAS

Electronic identification, authentication and trust services

IÖB

IÖB Award

We enable EU-wide collection of legally valid signatures.

Simple electronic signature (EES)

Advanced Electronic Signature (AES)

Qualified Electronic Signature (QES)

Frequently asked questions