State-of-the-art security and data protection: PMU relies on sproof sign

Nobis: "PMU is a first-time customer of sproof sign. The initial contact with sproof sign came about when we were looking for a solution to make our certificates forgery-proof. This was a function that sproof offered right from the start and we subsequently decided to use sproof sign. Today we use it on a daily basis and we are very happy with the tool."

Nobis: "Covid brought the topic of digitalization to the forefront. Many areas and processes had to be digitalized in a very short space of time. In terms of teaching, for example, we had to provide 'hybrid' as well as purely 'online courses' in a very short space of time. Paracelsus University stands for high-quality, science-based teaching and research. This naturally includes the topic of digitalization. We are constantly working to live up to this claim."

Nobis: "It was very traditional, as we know it from the big companies. There was a folder of signatures that was passed from one person to another - regardless of whether someone was absent or not. The time it took for a document to be signed by a committee, rectorate or board was therefore a time-consuming process. With sproof sign, we were able to improve this significantly and make it more efficient. But above all more secure!"

Nobis: "We use both the advanced signature and the qualified signature. We use the advanced signature in-house for classic purchase orders, time bookings and cash expenses. In other words, internal documents, vacation requests and minutes. However, as soon as the processes are directed towards authorities, partners and customers, the qualified signature is used. With the solution from sproof sign, we can handle conventional processes faster and much more easily."

Nobis: "As in all comparable institutions, our standards are high. We are subject to eIDAS and have to sign in compliance with the law. That's why it is immensely important and advantageous for us to have the speed and ability to map this in a coherent process. By that I mean getting away from the process of printing, signing and scanning again and replacing it with a new process quality."

Nobis: "Both are also very important for us here. One prerequisite for choosing a cloud solution is clearly that it is GDPR-compliant and that all servers are located in Europe. sproof sign meets this requirement 100%, coupled with very good usability, which is why it has become our tool of choice. It not only provides us with security, but also perfectly combines advantages such as close support and fast implementation."

Nobis: "The implementation in our system was really easy. The close cooperation with sproof sign's support team and the ready-made API interfaces contributed to this. That's why we also opted for a cloud solution. Feedback is implemented promptly and in the best possible way by sproof sign's customer support in an uncomplicated process. For us, the proximity and close cooperation is generally a decisive criterion when choosing our software provider."

Nobis: "When the topic of digital signatures came up, we initially faced the challenge that our colleagues were using a wide variety of providers. For example, they were using the Bürgercard, which is now the ID Austria. Other colleagues already had identification with other providers. sproof sign has made this extremely easy with the 'QES Hub'. No matter who signs with which ID from which location, sproof sign has integrated and summarized all the providers relevant to us in its software. And last but not least, features such as the integrated search function for providers have greatly improved usability for us thanks to sproof sign's solution."

Nobis: "In terms of workflow, we have seen new features and functions being released step by step with sproof sign. For example, the ability to predefine signature positions, leave a comment for a colleague directly in the document using the chat function or create an electronic folder. This allows us to streamline and simplify processes, which has been particularly well received by our legal department."